Privacy Policy

This policy explains what Brother Cooling System does with the details you give us when you call, message on WhatsApp, or use a form on brothercoolingsystem.com.

Details we collect

The enquiry form asks for your name, phone number, locality, the service you need, and an optional message. Calls and WhatsApp messages can include the same details, plus photos you choose to send of an AC or an installation site.

Why we use them

We use these details to reply, check whether we can visit your area, arrange the appointment, and carry out the work you approve. We do not sell enquiry lists.

WhatsApp and phone

The website form prepares a WhatsApp message. Your enquiry reaches +91 7061298322 only after you open WhatsApp and press Send. WhatsApp is operated by its own provider and has its own privacy terms. Calling us shares your number with the phone network in the usual way.

Analytics

If Google Analytics is enabled on this site, we may record page views and anonymous interaction events such as call or WhatsApp link clicks and that someone started the enquiry form. We do not send your name, phone number, full address or form message text to analytics.

How long we keep them

We keep enquiry and job details for as long as we need them to respond, do the work, and deal with a follow-up about that job. You can ask us what we still hold about a booking by contacting +91 7061298322.

This website

Pages are published so you can read services and prices. The form does not create an account. Do not send passwords, payment card numbers or copies of identity documents through the form or WhatsApp.

Questions about this policy can be sent to +91 7061298322 or through the contact page.